MTN Provides Exemption Options for Ghana Card Registration to Avoid SIM Card Disconnection
In response to the National Communications Authority’s (NCA) decision to disconnect SIM cards that are not linked to the Ghana Card, MTN has announced measures to assist customers who have initiated the Ghana Card acquisition process. The telecommunications company shared a flyer on social media, instructing customers to either send a picture of the slip given to them by the National Identification Authority (NIA) to a toll-free line or email it.
Effective today, Wednesday, May 31, 2023, the NCA’s directive states that unregistered SIM card users will no longer be able to make or receive phone calls. Consequently, the NCA will deactivate and remove numbers associated with unregistered SIM cards.
During a press conference on April 26, 2023, Joseph Anokye, the Director General of the NCA, revealed that approximately 11 million unregistered SIM cards would be deactivated. Mr. Anokye emphasized that individuals who are not foreign diplomats or refugees are not exempt from this action and will face disconnection if they fail to register their SIM cards.
It is worth noting that an earlier decision to delete all unregistered SIM cards by April 17, 2023, was reversed following consultations. MTN’s provided options aim to assist customers in ensuring their SIM cards remain connected while fulfilling the registration requirements associated with the Ghana Card.